ck4999 Terms & Conditions
These Terms & Conditions govern your use of the ck4999 platform and all associated services. By creating an account or placing a wager on ck4999, you confirm that you have read, understood, and agreed to every clause set out below. Please read carefully before proceeding.
ck4999 operates as an offshore online gaming and sports betting platform serving players across Bangladesh. The platform offers cricket betting, live casino games, slots, instant-win titles including Mines Grand, and the Multi Bet parlay builder. All financial transactions on ck4999 are denominated in Bangladeshi Taka (৳ / BDT) and are processed via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. These Terms & Conditions apply to every aspect of your interaction with ck4999, including account registration, deposits, withdrawals, bonus claims, game participation, and communications with support.
Each player may hold exactly one ck4999 account. Duplicate accounts are subject to immediate suspension and forfeiture of all associated balances and bonuses without prior notice.
You are solely responsible for maintaining the confidentiality of your login credentials. ck4999 will never ask for your password via email, chat, or telephone. Any unauthorised access must be reported to support immediately.
All deposits, winnings, bonuses, and withdrawals are held and processed exclusively in Bangladeshi Taka (৳). There are no hidden currency conversion fees applied to any transaction on ck4999.
All bonuses and promotional offers are subject to wagering requirements. Bonus funds and free spins are governed by the specific terms published with each individual offer. General bonus rules are set out in Section 5 of these Terms.
Any attempt to exploit software errors, use automated betting systems, collude with other players, or manipulate game outcomes will result in permanent account closure and full balance forfeiture.
ck4999 provides deposit limits, session time controls, and self-exclusion options to every registered player. These tools are accessible directly from your account settings panel and take effect immediately upon activation.
1. Acceptance of Terms
By accessing ck4999 through any device — including mobile handsets, tablets, and desktop computers — and by registering an account, you acknowledge that you have read these Terms & Conditions in their entirety and agree to be legally bound by them. If you are accessing ck4999 on behalf of another person, you represent that you have the authority to bind that person to these Terms and that the person meets all eligibility requirements set out in Section 2.
1.1 Amendments to Terms
ck4999 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a change is material, ck4999 will endeavour to provide reasonable notice via the platform's news section or via the email address registered to your account. However, it is your responsibility to check these Terms periodically. Continued use of the platform following publication of any amended version constitutes your acceptance of the revised Terms. The effective date displayed at the top of this page reflects the most recent revision.
1.2 Language of Agreement
These Terms & Conditions are published in English. In the event of any dispute regarding interpretation, the English-language version of this document shall be the authoritative text. Any translations produced for convenience are non-binding.
1.3 Entire Agreement
These Terms & Conditions, read together with ck4999's Privacy Policy, Responsible Gaming Policy, and any specific bonus or promotional terms published on the platform, constitute the entire agreement between you and ck4999 with respect to your use of the platform. They supersede all prior agreements, representations, or understandings, whether oral or written.
2. Eligibility & Age Restriction
2.1 Minimum Age Requirement
To register and use ck4999, you must be at least 18 years of age at the time of registration. By creating an account, you confirm and warrant that you are 18 years of age or older. Any account found to be registered by a person under the age of 18 will be immediately closed, all funds will be withheld pending investigation, and any winnings accumulated during the period of underage use will be voided and forfeited.
2.2 Geographic Eligibility
ck4999 is intended for use by players located in Bangladesh. Players are responsible for ensuring that their use of the platform complies with all applicable laws in their jurisdiction. ck4999 makes no representation that access to or use of the platform is lawful in any specific jurisdiction. If you access ck4999 from outside Bangladesh, you do so at your own risk and are solely responsible for compliance with local legislation.
2.3 Identity Verification
ck4999 may at any time request that you provide documentary evidence of your identity, age, address, or source of funds. Acceptable documents include but are not limited to:
- National Identity Card (NID) issued by the Bangladesh Election Commission
- Valid Bangladesh passport (biometric or machine-readable)
- Bangladesh driving licence
- Utility bill or bank statement issued within the last three months, showing your name and address
- bKash, Nagad, or Rocket account verification screenshot confirming ownership of the registered mobile number
Failure to provide the requested documentation within the time frame specified by ck4999 support may result in the suspension of your account and the withholding of any pending withdrawals until verification is satisfactorily completed.
2.4 Excluded Persons
In addition to persons under the age of 18, the following categories of person are not permitted to register or use ck4999:
- Persons who have previously been self-excluded from ck4999 and whose exclusion period has not yet expired
- Employees, contractors, consultants, or agents of ck4999 or any affiliated entity, and their immediate family members
- Persons accessing the platform via an unauthorised proxy, VPN, or geo-spoofing service for the purpose of circumventing geographic restrictions
- Persons who have been permanently banned from ck4999 for prior violations of these Terms
3. Account Registration & Security
3.1 Registration Requirements
To access the full range of ck4999 services, including real-money betting, casino games, and withdrawals, you must register a player account. During registration you will be required to provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and a valid Bangladeshi mobile number. You agree to maintain and promptly update your registration information to keep it accurate and current at all times.
3.2 One Account Per Player
Each individual player is permitted to hold exactly one registered account on ck4999. Creating multiple accounts — whether using different email addresses, different mobile numbers, different payment methods, or different device identifiers — is strictly prohibited. ck4999 employs device fingerprinting, IP analysis, and payment method cross-referencing to identify duplicate account activity. Where duplicate accounts are detected, all associated accounts will be closed and balances forfeited. Players who believe they may have accidentally created a duplicate account should contact support at [email protected] immediately.
3.3 Account Credentials and Security
You are solely responsible for maintaining the confidentiality of your ck4999 username and password. You must not share your login credentials with any other person. ck4999 will never ask you to disclose your password via email, chat, telephone, or any other channel. Any activity conducted under your account credentials — including bets placed, games played, and withdrawals requested — is your sole responsibility, whether or not you personally authorised the action. If you suspect that your account has been accessed without your authorisation, you must notify ck4999 support immediately by contacting [email protected].
3.4 OTP Two-Factor Authentication
ck4999 applies mandatory OTP (one-time PIN) verification for logins from new or unrecognised devices, and for sensitive account actions including password changes, mobile number updates, and withdrawal requests above specified thresholds. The OTP is sent to the Bangladeshi mobile number registered to your account. Each OTP is valid for five minutes and can only be used once. You must ensure that your registered mobile number remains active and accessible at all times.
3.5 Account Closure by Player
You may request the closure of your ck4999 account at any time by contacting [email protected]. Prior to closure, all pending bets will be settled according to their natural outcome, and any withdrawable balance will be processed to your designated payment method. Accounts with outstanding bonus wagering requirements may be subject to review prior to final closure and balance release. If your closure request is motivated by concerns about problem gambling, you are encouraged to request a self-exclusion instead of a standard closure — self-exclusion offers stronger protections and is described in full in the Responsible Gaming Policy.
4. Deposits & Withdrawals
4.1 Accepted Payment Methods
ck4999 accepts deposits and processes withdrawals via the following payment methods, all denominated in Bangladeshi Taka (৳ / BDT):
- Mobile Wallets: bKash, Nagad, Rocket, Upay
- International Cards: Visa, Mastercard
The availability of specific payment methods may vary depending on your location, device, and account verification status. ck4999 reserves the right to add, modify, or withdraw supported payment methods at any time with reasonable notice published on the platform.
4.2 Minimum and Maximum Transaction Limits
The following transaction limits apply across ck4999 accounts:
- Minimum single deposit: ৳500
- Minimum single withdrawal: ৳500
- Maximum single withdrawal: Subject to account tier and verification status — contact support for your specific limit
- Daily withdrawal limit: Subject to account tier — standard accounts are subject to a daily withdrawal ceiling reviewed upon request
4.3 Deposit Processing
Deposits made via bKash, Nagad, Rocket, and Upay are typically credited to your ck4999 wallet within 60 seconds of the transaction being confirmed by the respective mobile wallet provider. Deposits made via Visa or Mastercard may take up to 15 minutes to reflect, depending on card issuer processing times. If a deposit is not reflected in your account within 30 minutes, contact [email protected] with the transaction reference number from your payment method.
4.4 Withdrawal Processing
Withdrawal requests are processed by ck4999's finance team during business hours (Bangladesh Standard Time, UTC+6). Standard withdrawal processing time is under 30 minutes for bKash and Nagad, and up to 4 hours for Rocket, Upay, and card withdrawals. ck4999 does not charge a fee for standard withdrawals. However, your mobile wallet or card provider may apply their own transaction charges, which are outside ck4999's control. Withdrawals will only be processed to a payment method that has been previously used for a deposit on the same account, or to a method that has been verified by ck4999's compliance team.
4.5 Currency and Conversion
ck4999's platform currency is Bangladeshi Taka (৳ / BDT). All account balances, bets, winnings, and bonus amounts are displayed and processed in BDT. There are no hidden conversion fees applied by ck4999. If you deposit via an international card that holds a balance in a currency other than BDT, any currency conversion is performed by your card issuer and is subject to their applicable exchange rate and fees, not those of ck4999.
4.6 Anti-Money Laundering Compliance
ck4999 takes its obligations with respect to financial integrity seriously. The platform monitors transactions for patterns consistent with money laundering, fraud, or abuse. Where suspicious activity is identified, ck4999 reserves the right to freeze affected accounts, request source-of-funds documentation, delay withdrawals pending investigation, and report activity to relevant authorities as required by applicable law. Depositing funds with no intention of genuine gaming activity, depositing and immediately withdrawing without placing wagers, and cycling funds through the platform to obscure their origin are all activities that may trigger a compliance review.
5. Bonuses & Promotions
5.1 General Bonus Eligibility
Bonuses and promotional offers are available to eligible registered players on ck4999. Unless otherwise stated in the specific offer terms, all bonuses are available only to players who have completed identity verification and who are in good standing (i.e., no active account restrictions, no pending compliance reviews, and no history of bonus abuse). ck4999 reserves the right to withdraw bonus eligibility from any account at its discretion.
5.2 Welcome Bonus
New players who register and make their first qualifying deposit on ck4999 are eligible for a welcome bonus of up to ৳25,000 matched on the first deposit. The following conditions apply to the welcome bonus:
- The welcome bonus is available only on the first deposit made after account registration. Subsequent deposits do not qualify for the welcome offer.
- The minimum qualifying deposit for the welcome bonus is ৳500.
- Bonus funds are subject to a wagering requirement of 30x (thirty times) the combined sum of the deposit and bonus amount before any withdrawal of bonus-derived funds is permitted.
- Wagering must be completed within 21 days of the bonus being credited. Unmet wagering requirements at the expiry of this period will result in the bonus balance and any winnings derived from bonus funds being removed from the account.
- Only bets placed on eligible games contribute toward wagering requirements. Contribution rates vary by game category: slots typically contribute 100%, live casino games typically contribute 10%, and certain games may be excluded entirely. Specific contribution rates are published with each bonus offer.
5.3 Ongoing Promotions
ck4999 runs periodic reload bonuses, free spin packages, BPL season specials, and seasonal promotions tied to events including Pohela Boishakh, Eid, and the T20 World Cup. Each promotion is governed by its own specific terms and conditions published at the time of the offer. General bonus rules (this Section 5) apply to all promotions unless specifically overridden by the offer-specific terms.
5.4 Bonus Abuse and Irregular Play
ck4999 monitors betting patterns associated with bonus use. Where a player is identified as placing bets in a pattern designed primarily to complete wagering requirements with minimal risk — including but not limited to low-variance bet sequences, hedge betting across outcomes, or placing bets on excluded games — ck4999 reserves the right to void the bonus, remove associated winnings, and in cases of repeated or deliberate abuse, close the account. Bonus funds are intended to support genuine entertainment play, not to be exploited as risk-free cash extraction strategies.
5.5 Withdrawal of Bonus Funds
Bonus funds are not withdrawable in their raw form. Only real-money winnings generated from wagering with bonus funds, after all wagering requirements have been fully satisfied, are eligible for withdrawal. At the point of withdrawal, if the account balance contains both real-money and bonus-derived funds, real-money funds are drawn first. Any applicable maximum win caps associated with a specific bonus are stated in that offer's terms and limit the amount of bonus-derived winnings that can be converted to withdrawable real-money balance.
6. Betting & Gaming Rules
6.1 Placing Bets
All bets placed on ck4999 are final once confirmed by the system. A bet is considered confirmed when the platform displays a bet reference number and the corresponding stake is deducted from your real-money or bonus wallet balance. ck4999 is not responsible for bets that were not completed due to network interruptions, device failures, or session timeouts on the player's side. If you experience a technical issue mid-bet, contact support with the time and game details.
6.2 Cricket Betting
ck4999 offers pre-match and live in-play betting on BPL, Bangladesh Tigers international fixtures, IPL, T20 World Cup, and other ICC-sanctioned cricket tournaments. Odds are displayed in decimal format and are subject to change up until the point a bet is confirmed. Live in-play odds update in real time. The following standard cricket betting rules apply:
- A match must reach a minimum of one ball bowled for any pre-match bet to stand. Matches abandoned before this point are voided and stakes returned.
- In-play bets are settled based on the score at the natural conclusion of the relevant over or innings, not at the point the bet was placed.
- Super Overs and DLS-method results are treated as official results for settlement purposes.
- In the event of a match being suspended and not resumed within 48 hours of the original scheduled start time, all unsettled bets will be voided and stakes returned.
6.3 Live Casino Rules
Live casino games on ck4999 are operated by third-party studios including Evolution Gaming, Ezugi, and Pragmatic Play Live. Game rules for each live casino title are accessible within the game interface. In the event of any conflict between ck4999's general terms and the rules displayed within a specific live casino game, the game provider's rules govern that specific game's operation. Any technical malfunction during a live casino session will be governed by the relevant game provider's malfunction policy.
6.4 Slots and RNG Games
All slot games and RNG-based titles on ck4999 use certified random number generators operated and maintained by their respective game providers (Pragmatic Play, NetEnt, Microgaming, Spribe, and others). Published return-to-player (RTP) percentages represent theoretical long-run averages and do not guarantee individual session outcomes. Each spin or game round is an independent event.
6.5 Mines Grand
Mines Grand is ck4999's proprietary provably-fair instant-win game. The fairness of each game round can be independently verified using the seed values provided at the end of each session. Stakes start from ৳50. Players may cash out at any point after the first successful cell selection; failure to cash out before selecting a mine forfeits the round stake. No bet can be cancelled or modified after the initial grid has been generated.
6.6 Multi Bet Parlay Rules
The Multi Bet feature allows players to combine between 2 and 12 individual selections into a single accumulator wager. The combined odds of a Multi Bet are calculated by multiplying the individual decimal odds of each selection. All selections within a Multi Bet must win for the parlay to return a winning payout. If any single selection within the parlay is void (e.g., a match is abandoned), that selection is removed from the bet and the parlay continues with the remaining selections at adjusted odds. Partial refunds are not offered for partially correct parlays.
6.7 Error and Palpable Mistake Policy
In the event that ck4999 publishes odds, game parameters, or bonus values due to a technical error, typographical mistake, or data feed failure that results in clearly incorrect values (commonly referred to as a "palpable error"), ck4999 reserves the right to void affected bets and return stakes to players' wallets. What constitutes a palpable error is determined at ck4999's sole reasonable discretion, having regard to the extent to which the published value deviated from the correct market value at the relevant time.
7. Prohibited Conduct
The following conduct is strictly prohibited on ck4999. Violation of any of these prohibitions may result in account suspension, permanent closure, forfeiture of balances and bonuses, and legal action where applicable.
7.1 Fraudulent and Dishonest Activity
- Providing false, misleading, or incomplete information during registration or at any subsequent verification request
- Using stolen, fraudulently obtained, or unauthorised payment credentials for deposits
- Initiating fraudulent chargebacks or payment disputes with your card issuer or mobile wallet provider after a genuine transaction has been processed
- Attempting to deposit or withdraw funds that are proceeds of illegal activity
7.2 Technical Exploitation
- Using bots, scripts, automated betting software, or artificial intelligence tools to place bets or interact with the platform without genuine human decision-making
- Exploiting software bugs, RNG prediction methods, or identified system vulnerabilities for financial gain
- Reverse-engineering, decompiling, or attempting to extract the source code of any ck4999 software or game
- Using tools to artificially inflate game session data, bonus contribution counters, or loyalty point balances
7.3 Collusion and Match Fixing
- Colluding with other players at live casino tables to gain an unfair advantage over the house or other participants
- Placing bets on sporting events where you have prior knowledge, direct influence, or reasonable grounds to believe the outcome has been improperly arranged
- Participating in or facilitating any form of match-fixing or spot-fixing in relation to events offered for betting on ck4999
7.4 Abuse of Bonuses and Promotions
- Registering multiple accounts to claim welcome bonuses or other new-player offers more than once
- Using patterns of low-risk or zero-risk wagering solely to convert bonus funds to withdrawable cash
- Sharing bonus codes or referral benefits with individuals who are ineligible to receive them under the relevant offer terms
7.5 Unlawful Activity
- Using ck4999 for any purpose that violates applicable law in your jurisdiction
- Attempting to launder money or finance any illegal activity through the platform
- Harassing, threatening, or abusing ck4999 staff, support agents, or other players via any communication channel
8. Limitation of Liability
8.1 Platform Availability
ck4999 endeavours to maintain a high level of platform availability. However, the platform is provided on an "as available" basis and ck4999 does not warrant uninterrupted or error-free access. Scheduled maintenance, emergency technical interventions, third-party infrastructure failures (including mobile network outages affecting bKash or Nagad connectivity), or force majeure events may cause temporary unavailability. ck4999 is not liable for any loss — financial or otherwise — arising from platform downtime or temporary service interruption.
8.2 Financial Losses from Wagering
Gambling involves inherent financial risk. ck4999 accepts no liability for any financial losses incurred by players as a result of wagering on the platform. By using ck4999, you accept that losses are a normal and expected outcome of gambling activity and that no guarantee of profit or return is made or implied. Players are responsible for managing their own wagering budgets within their personal financial means.
8.3 Third-Party Game Malfunctions
Games provided by third-party studios (Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Ezugi, Spribe, and others) are operated under those providers' own platforms. In the event of a game malfunction originating within a third-party provider's system, ck4999's liability is limited to returning the relevant bet stake to your wallet. ck4999 does not accept liability for any winnings that would have been generated had the malfunction not occurred.
8.4 Maximum Aggregate Liability
To the fullest extent permitted by applicable law, ck4999's maximum aggregate liability to any individual player arising from or in connection with their use of the platform — whether in contract, tort, or otherwise — shall not exceed the total net deposits made by that player to ck4999 in the 12-month period immediately preceding the event giving rise to the claim.
8.5 Governing Law and Disputes
These Terms & Conditions shall be governed by and construed in accordance with the laws applicable to ck4999's operating jurisdiction as an offshore platform. Any dispute arising from your use of ck4999 should in the first instance be directed to ck4999 support at [email protected]. ck4999 is committed to resolving player disputes fairly and within a reasonable timeframe. Players are encouraged to use ck4999's internal dispute resolution process before pursuing any external remedy.
8.6 Indemnity
You agree to indemnify, defend, and hold harmless ck4999 and its officers, directors, employees, contractors, agents, and affiliates from and against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your breach of these Terms & Conditions; (b) your violation of any applicable law or the rights of any third party; or (c) any fraudulent, abusive, or unlawful use of your ck4999 account, whether by you or by any person accessing your account with or without your authorisation.
Have Questions About Our Terms?
Our support team is available 24 /7 to help you understand your rights and obligations on ck4999. You can also explore our FAQ section or review our Responsible Gaming policy for more information.